Skip to main content
PATCH
Update Conversation

Authorizations

api_access_token
string
header
required

Token de usuario. Envía el valor en el header api_access_token. Lo obtienes en el perfil (GET /api/v1/profile) o al regenerarlo.

Path Parameters

account_id
integer
required

The numeric ID of the account

conversation_id
integer
required

The numeric ID of the conversation

Body

application/json
priority
enum<string>

The priority of the conversation

Available options:
urgent,
high,
medium,
low,
none
Example:

"high"

sla_policy_id
number

The ID of the SLA policy (Available only in Enterprise edition)

Example:

1

Response

Success