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POST
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Authorizations

api_access_token
string
header
required

Token de usuario. Envía el valor en el header api_access_token. Lo obtienes en el perfil (GET /api/v1/profile) o al regenerarlo.

Path Parameters

account_id
integer
required

The numeric ID of the account

conversation_id
integer
required

The numeric ID of the conversation

Body

application/json
status
enum<string>
required

The status of the conversation

Available options:
open,
resolved,
pending,
snoozed
Example:

"open"

snoozed_until
number

When status is snoozed, schedule the reopen time as a Unix timestamp in seconds. If not provided, the conversation is snoozed until the next customer reply. The conversation always reopens when the customer replies.

Example:

1757506877

Response

Success

meta
object
payload
object