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PATCH
Update SLA policy

Authorizations

api_access_token
string
header
required

Path Parameters

id
integer
required

ID of the SLA policy

account_id
integer
required

The numeric ID of the account

Body

application/json
name
string
description
string

Response

Success

id
integer
name
string
description
string | null
first_response_time_threshold
integer

Threshold in seconds

next_response_time_threshold
integer

Threshold in seconds

resolution_time_threshold
integer

Threshold in seconds

only_during_business_hours
boolean
created_at
string<date-time>
updated_at
string<date-time>