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GET
Get Account reports summary

Authorizations

api_access_token
string
header
required

Token de usuario. Envía el valor en el header api_access_token. Lo obtienes en el perfil (GET /api/v1/profile) o al regenerarlo.

Path Parameters

account_id
integer
required

The numeric ID of the account

Query Parameters

type
enum<string>
required

Type of report

Available options:
account,
agent,
inbox,
label,
team
id
string

The Id of specific object in case of agent/inbox/label

since
string

The timestamp from where report should start.

until
string

The timestamp from where report should stop.

Response

Success

avg_first_response_time
string
avg_resolution_time
string
conversations_count
number
incoming_messages_count
number
outgoing_messages_count
number
resolutions_count
number
previous
object