> ## Documentation Index > Fetch the complete documentation index at: https://docs.yampi.ai/llms.txt > Use this file to discover all available pages before exploring further. # Account Reporting Events > Get paginated reporting events for the account. This endpoint returns reporting events such as first response time, resolution time, and other metrics. Only administrators can access this endpoint. Results are paginated with 25 items per page. ## OpenAPI ````yaml /openapi/application.json get /api/v1/accounts/{account_id}/reporting_events openapi: 3.1.0 info: title: API de Yampi description: >- API de cuenta de Yampi: chats, inventario, negocios, contratos, tesorería y Livia. Autenticación con el header `api_access_token`. version: 1.2.0 termsOfService: https://yampi.ai/terms/ contact: email: hola@yampi.ai license: name: MIT License url: https://opensource.org/licenses/MIT servers: - url: https://app.yampi.ai description: Producción security: [] tags: - name: Agents description: Agent management APIs - name: Canned Responses description: Pre-defined responses for common queries - name: Contacts description: Contact management APIs - name: Contact Labels description: Manage contact labels - name: Conversation Assignments description: Manage conversation assignments - name: Conversation Labels description: Manage conversation labels - name: Conversations description: Conversation management APIs - name: Custom Attributes description: Custom fields for contacts and conversations - name: Custom Filters description: Saved filters for conversations - name: Inboxes description: Communication channels setup - name: Integrations description: Third-party integrations - name: Messages description: Message management APIs - name: Profile description: User profile APIs - name: Reports description: Analytics and reporting APIs - name: Teams description: Team management APIs - name: Webhooks description: Event notification webhooks - name: Automation Rule description: Workflow automation rules - name: Help Center description: Knowledge base management - name: Account description: Current account profile and settings - name: Audit Logs description: Account audit log - name: Properties description: Property portfolio APIs - name: Companies description: Company CRM APIs - name: Opportunities description: Opportunity CRM APIs - name: Opportunity Reminders description: Reminders on opportunities - name: Contract Templates description: Contract template library - name: Contract Submissions description: Contract sending and tracking - name: Livia description: Livia assistants - name: Livia Tareas description: Livia one-shot AI tasks - name: SLA Policies description: SLA policy management - name: Applied SLAs description: SLA instances applied to conversations - name: SAML Settings description: Account SAML SSO settings - name: Treasury Subscriptions description: Recurring treasury subscriptions - name: Treasury Payments description: Treasury payment recording - name: Treasury Payouts description: Subscription payouts - name: Treasury Adjustments description: Debit and credit adjustments - name: Treasury Rules description: Notification, retry, collection and tax rules - name: Treasury Dashboard description: Treasury dashboard - name: Treasury Settings description: Treasury account settings - name: Treasury Owners description: Owner statements - name: Treasury Reports description: Aging and commission reports - name: Livia Documentos description: Livia knowledge documents - name: Livia Escenarios description: Livia assistant scenarios - name: Livia Herramientas description: Livia custom HTTP tools - name: Livia Desk description: Livia copilot threads and messages - name: Livia Preferencias description: Account-level Livia preferences - name: Documents description: Account document library - name: Document Folders description: Document library folders - name: Calendar Events description: Account calendar, availability and booking links - name: Agent Tasks description: Agent task inbox and lifecycle - name: Labels description: Account labels - name: Notifications description: User notifications and notification settings - name: Search description: Account search and AI search - name: Macros description: Conversation macros - name: Campaigns description: Outbound campaigns - name: Flow Definitions description: Livia flow builder - name: Custom Roles description: Custom agent roles - name: Assignment Policies description: Conversation assignment policies - name: Requirements description: Capture requirements - name: Zones description: Location zones and cities - name: Geocoding description: Authenticated geocoding - name: Domains description: Account custom domains - name: Connector Clients description: MCP connector client identifiers - name: Presigned Contracts description: Already-signed contracts uploaded to the account - name: Contract Webhooks description: Outbound contract webhook URLs - name: Contracts Settings description: Account contracts settings - name: Treasury Disbursements description: Owner and agency disbursements - name: Treasury Collections description: Collection steps, notices, agreements and exceptions - name: Treasury Guarantees description: Rental guarantees and claims - name: Treasury E-Invoices description: Electronic invoicing - name: Treasury Available Contracts description: Completed contracts that can seed subscriptions - name: Opportunity Pipelines description: CRM funnels - name: Opportunity Columns description: CRM kanban columns - name: Opportunity Lose Reasons description: CRM lose reasons - name: Requirement Quotes description: Priced quotes on capture requirements - name: Conversation Participants description: Agents participating in a conversation - name: Conversation Draft Messages description: Per-conversation composer drafts - name: MCP description: Account-scoped MCP JSON-RPC server - name: Treasury Bank Batches description: Bank payout files and beneficiary account confirmation - name: Contact Assignment Requests description: Requests to be assigned a contact - name: Onboarding description: Account onboarding details - name: Owner Portal Invites description: Owner portal invite, eligibility and revoke - name: Channel Authorizations description: Start OAuth or embedded signup for inbox channels - name: CSAT Survey Responses description: Account CSAT responses, metrics and review notes - name: Dashboard description: Account dashboard summary and trends - name: Dashboard Apps description: Embedded dashboard apps - name: Bulk Actions description: Bulk conversation and contact actions - name: Assignable Agents description: Agents assignable across a set of inboxes - name: Tracking Pixels description: Advertising tracking pixels - name: Calls description: Account call history - name: WhatsApp Calls description: WhatsApp voice calls paths: /api/v1/accounts/{account_id}/reporting_events: parameters: - $ref: '#/components/parameters/account_id' get: tags: - Reports summary: Account Reporting Events description: >- Get paginated reporting events for the account. This endpoint returns reporting events such as first response time, resolution time, and other metrics. Only administrators can access this endpoint. Results are paginated with 25 items per page. operationId: get-account-reporting-events parameters: - $ref: '#/components/parameters/page' - in: query name: since schema: type: string description: >- The timestamp from where events should start (Unix timestamp in seconds) - in: query name: until schema: type: string description: >- The timestamp from where events should stop (Unix timestamp in seconds) - in: query name: inbox_id schema: type: number description: Filter events by inbox ID - in: query name: user_id schema: type: number description: Filter events by user/agent ID - in: query name: name schema: type: string description: >- Filter events by event name (e.g., first_response, resolution, reply_time) responses: '200': description: Success content: application/json: schema: $ref: '#/components/schemas/reporting_events_list_response' '403': description: Access denied - Only administrators can access this endpoint content: application/json: schema: $ref: '#/components/schemas/bad_request_error' security: - userApiKey: [] components: parameters: account_id: in: path name: account_id schema: type: integer required: true description: The numeric ID of the account page: in: query name: page schema: type: integer default: 1 required: false description: The page parameter schemas: reporting_events_list_response: type: object properties: meta: $ref: '#/components/schemas/reporting_event_meta' payload: type: array items: $ref: '#/components/schemas/reporting_event' description: List of reporting events bad_request_error: title: data type: object properties: description: type: string errors: type: array items: $ref: '#/components/schemas/request_error' reporting_event_meta: type: object properties: count: type: integer description: Total number of reporting events current_page: type: integer description: Current page number total_pages: type: integer description: Total number of pages reporting_event: type: object properties: id: type: number description: ID of the reporting event name: type: string description: Name of the event (e.g., first_response, resolution, reply_time) value: type: number format: double description: Value of the metric in seconds value_in_business_hours: type: number format: double description: Value of the metric in seconds, calculated only for business hours event_start_time: type: string format: date-time description: The timestamp when the event started event_end_time: type: string format: date-time description: The timestamp when the event ended account_id: type: number description: ID of the account conversation_id: type: number nullable: true description: ID of the conversation inbox_id: type: number nullable: true description: ID of the inbox user_id: type: number nullable: true description: ID of the user/agent created_at: type: string format: date-time description: The timestamp when the reporting event was created updated_at: type: string format: date-time description: The timestamp when the reporting event was last updated request_error: type: object properties: field: type: string message: type: string code: type: string securitySchemes: userApiKey: type: apiKey in: header name: api_access_token description: >- Token de usuario. Envía el valor en el header `api_access_token`. Lo obtienes en el perfil (`GET /api/v1/profile`) o al regenerarlo. ````